Trusted Property Management with KGR Properties Group

Experience Confidence. Expect Results.

At KGR Properties Group, we are committed to delivering trusted, results-driven property management services that put your investment goals first. Our unwavering dedication to client satisfaction, combined with industry expertise and clear communication, ensures that your property is managed with care, professionalism, and precision.

Our experienced team of property managers pairs warm, approachable service with strategic insight—empowering you to maximise your rental income while minimising the stress of property ownership. We treat your investment as if it were our own, always acting in your best interest and working towards outcomes that benefit all parties.

By fostering transparent, respectful relationships with both landlords and tenants, we create a foundation for long-term success and seamless tenancies. Whether you're a first-time investor or have an established portfolio, we’re here to support you every step of the way.

Our Property Management Process

Getting Started: Before Leasing

A signed Management Agreement formalises our partnership.

·        We notify Council, Strata, and other relevant bodies of your updated billing details.

·        A detailed Entry Condition Report is conducted and shared with you via our secure online portal.

·        We collect all sets of keys from either the landlord or previous agent.

·        Any required repairs or maintenance are arranged before the property is listed for lease.

Marketing Your Property

We professionally prepare and stage your property.

·        High-quality photographs are taken to showcase the home.

·        Your listing is promoted across all major online rental portals.

·        Private or open inspections are conducted for prospective tenants.

·        Landlords receive regular updates regarding enquiry levels and feedback from inspections.

Tenant Selection

Applications must meet 100-point ID verification.

Comprehensive reference checks include:

·        Previous landlords or agents

·        Employer references

Personal referees

All applicants are screened through TICA (Tenancy Information Centre of Australia).

We discuss the strongest applications with you before proceeding.

·        Successful Application & Lease Commencement

·        Two weeks’ rent is collected to secure the tenancy.

·        Tenants are issued keys and required documents.

·        Lease agreements and bond payments are finalised.

·        The Condition Report and a walk-through handover are completed before move-in.

·        Tenants are given three days to return the signed Condition Report.

Ongoing Management

First routine inspection is conducted after 3 months, then up to four per year as allowed by law.

We manage all aspects of your property including:

·        Rent collection & arrears management

·        Maintenance & repair coordination with reliable tradespeople

·        Rent reviews based on current market conditions

·        Communication with tenants and landlords

Funds are disbursed promptly via direct deposit on the first working day of each month and mid-month (if applicable).

Rental Arrears Management

We maintain an excellent arrears record thanks to our proactive systems and respectful tenant relationships.

Our arrears process includes:

·        Day 4: Courtesy call, SMS, or reminder email sent

·        Day 8: RTA Form 11 (Notice to Remedy Breach) issued

·        Post Day 15: If unresolved, RTA Form 12 (Notice to Leave) is served

·        Post expiry of Form 12: Possession procedures may be initiated via tribunal

We encourage tenants to contact us early if they’re experiencing difficulty, as open dialogue often prevents formal action.

Termination of Tenancy

Termination Notices are issued strictly in line with the Residential Tenancies and Rooming Accommodation Act, ensuring all legal procedures are followed to protect your rights as a landlord.

Residential Tenancies Tribunal Support

If a tenancy dispute arises, our team provides comprehensive support and representation. Our in-depth understanding of tenancy legislation ensures that we are fully prepared to advocate for you at the Tribunal, aiming for a swift and fair resolution.

Let’s Maximise Your Investment Together

At KGR Properties Group, your peace of mind is our priority. From advertising your property to handling tenancy transitions, we are here to ensure every aspect of management is handled with care and professionalism.

📧 Contact us today at admin@kgrpropertiesgroup.com.au

📞 Or call 07 3343 4001 to discover how we can help you achieve the best results with your investment property.

KGR Properties Group — Where your property is treated like our own.